Objectives-Based Communication – Are you good at it?
What do you really want to accomplish? Earlier this week, I was told, “No!” when I made a request for an exception to a leader a group of which I am a part, through his conflict-avoiding right hand...
View ArticleEnthusiasm is not Engagement
If your team members are nodding their heads as you speak, and appear to clearly understand what you are saying with their response, “Yes, I understand,” you are very possibly on the road to doing it...
View ArticleMissing the Boat on Leadership Skills
When you promote your best performer to a leadership position: Good things happen if they have been ready for the next challenge and maybe even a little bored or burned out by the routine work they...
View ArticleFinding a Mentor
You may have many successful people who inspire you, share insights and who you learn from. But, how do you find a mentor with whom to build a more concrete relationship? A mentor is successful –...
View ArticleThe First Step
Whether you want to increase sales, become more efficient, improve processes, make better decisions, empower employees, or increase profitability, all these changes include the need for many people to...
View ArticleLeaders Engage!
Leadership is so much more than doing tasks; and so much more than being a charismatic cheerleader. It’s about leading people to Greatness – regardless of your specific goals, and in order to meet...
View ArticleProfitability
All businesses set out to make money, but many don’t watch their profitability closely. At the risk of covering the basics, humor me for a moment. Have you ever gotten so busy doing business, working...
View ArticleInnovation – Radical and Incremental
In what area of your business have you innovated so far this year? How about last year – what was your main innovative accomplishment? Sometimes innovation is organic, and you improve your current...
View ArticleWhat Candid Conversations have you had recently?
- Have you ever told a customer “No”? - Have you fired a customer? - Have you successfully communicated to your employees your honest assessment of their performance? - Have you told employees what you...
View ArticleThe Most Important Part of Accountability
Your team is not being held accountable if they are not the ones doing the talking. I followed up. I asked them if they did it. I told them they needed to get it done. Still, they didn’t do it. Let’s...
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